Terms and conditions

Last updated on: 07-02-2026

Welcome to earth & thread. These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“you”, “your”) and earth & thread (“we”, “us”, “our”), operated by Lakshmi Devi (“Website Owner”). These Terms govern your access to and use of our website, products, and services (collectively “Services”).

By accessing or using our website and Services, you agree to these Terms (including the Privacy Policy). If you do not agree, please do not access or use the Services.

1. USE OF SERVICES

1.1 You agree to provide true, accurate, and complete information while using the Website and availing Services.

1.2 You are responsible for all actions taken through your account.

1.3 We reserve the right to modify these Terms at any time. It is your responsibility to review them periodically.

2. INTELLECTUAL PROPERTY

2.1 All content, design, graphics, logos, text, and materials on the Website are proprietary to us.

2.2 You shall not use, copy, reproduce, distribute, or exploit our intellectual property without written permission.

3. ORDER ACCEPTANCE AND CONTRACT FORMATION

3.1 When you place an order on our website, you are making an offer to purchase products subject to these Terms.

3.2 We reserve the right to accept or decline orders for any reason, including inability to fulfill due to errors or stock availability.

4. PAYMENT

4.1 You agree to pay the applicable charges for the products you order.

4.2 Payments may be processed through third-party payment gateways, UPI, or cash on delivery as per availability.

4.3 Shipping costs, taxes, and other charges will be displayed before checkout.

5. GST AND TAXES

5.1 If you are registered under GST and purchase products for business use, you must provide your GSTIN at checkout.

5.2 We will charge GST as applicable and issue a tax invoice where required.

6. SHIPPING AND DELIVERY

6.1 Shipping timelines are indicative and may vary due to courier partners or external conditions.

6.2 We shall not be liable for delays beyond our control.

6.3 Risk of loss and damage passes to you upon delivery to the shipping partner.

7. REFUNDS AND RETURNS

7.1 Refund/return requests must be raised within the time period specified in our Return & Refund Policy.

7.2 If you fail to raise a valid request within the stipulated time, you will become ineligible for a refund.

7.3 Any refunds will be processed as per our Refund Policy.

8. USER CONDUCT

8.1 You agree not to use the Website or Services for any illegal or unauthorized purpose.

8.2 You agree to comply with all applicable laws, rules, and regulations while using the Website.

9. THIRD-PARTY LINKS

9.1 The Website may contain links to third-party websites.

9.2 You acknowledge that we are not responsible for the content or policies of third-party sites. You agree to review their terms when visiting those sites.

10. LIMITATION OF LIABILITY

10.1 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

10.2 Our total liability for any claim arising under these Terms shall not exceed the amount paid by you for the relevant product or order.

11. FORCE MAJEURE

We shall not be liable for failure to perform any obligation due to events beyond our reasonable control (natural disasters, strikes, pandemics, courier delays, etc.).

12. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. All disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of courts in Nagarbhavi, Karnataka.